beyondcreed

And where "elsewhere" exactly is this "innovation" happening?

This is not about account being frozen its about transfers not working as stated previously

Peterforde, per talking with support it is evident stripe has merchant accounts setup in Canada, funds are aggregated through these accounts and then forwarded onto Canadian USD or CAD bank account. Paypal is different type of aggregator. Stripe actually negotiated with each bank in Canada, this is why they can settle in USD not convert it. Where did you get idea us funds accounts are used? This seems a little bit off from what I've seen.

Thank you, we are glad to hear this and are hoping to continue working with stripe as there is other products we are developing which will utilize stripe

Thanks for the assistance michael, I got confirmation from Darragh as well so I will wait for funds to come in on Monday as stated. I assume it should be safe to continue using Stripe, as this problem should not happen again correct?

read my comment above, stripe should work as stated, they have exited beta testing period

seanmccann, I am a big fan of stripe as well, what you need to realize is that we have a business that relies on transfers being done in accordance to what stripe has stated, we have perm. staff on board that needs to be paid. Stripe has initially assured us that this would work as stated, this is why we have entered into relationship with them. I truly hope they resolve this issue so that we can start processing with them again.

michaelschade, thanks for the wire, I am wondering since you are doing the wire will the bank deduct from our total fee on our side, since this is a wire transfer not ACH or EFT.