anonHacker2
Furthermore, section (c)(1)(C) implies that removing ANY content by a user could make the forum liable for ALL OTHER content posted by that user, unless there is "good faith", but "good faith" is defined in section (g)(5)(A) to require all moderation criteria to be defined with "particularity".
Most open-ended subjective moderation criteria (such as used on Hacker News e.g. "Be kind. Don't be snarky") could be construed to lack "particularity" and is often about things not on the list in (c)(2)(A).
This disallows the common practice of open-ended moderation criteria such as "Be kind. Don't be snarky". Proposed section (c)(1)(b) removes the safe harbor except for moderation criteria on the list in proposed (c)(2)(a), which is: "obscene, lewd, lascivious, filthy, excessively violent, promoting terrorism or violent extremism, harassing, promoting self-harm, or unlawful"
> Provide Definition of Good Faith. Second, the Department proposes adding a statutory definition of "good faith" which would limit immunity for content moderation decisions to those done in accordance with plain and particular terms of service and accompanied by a reasonable explanation...
Open-ended moderation criteria such as "Be kind. Don't be snarky" are at risk of not being judged "particular" enough, which is a requirement of proposed section (g)(5)(a), meaning that sites with open-ended criteria could be judged as "not in good faith" according to this definition, and lose their safe harbor.
That same section would make it difficult for web hosting providers and DNS providers not to take down other people's websites immediately if they receive any complaint about any illegal comment on those websites (they already do this sometimes, but this would make the problem worse). This would make it easy for trolls to take down small forums or blogs without the means to employ a 24/7 moderation team; just post something illegal then immediately complain about your own comment to the DNS provider before a moderator even has a chance to see it. The only solution allowed by this law would be for small forums to pre-moderate all content.
Subparagraph (c)1(B) says that the only safe harbor for removing content is (c)(2). (c)(2)(A) restricts the criteria that can be used to remove content to the following: "obscene, lewd, lascivious, filthy, excessively violent, promoting terrorism or violent extremism, harassing, promoting self-harm, or unlawful".
The current Hacker News Guidelines contain stuff like "Be kind. Don't be snarky". These are broader than the text in (c)(2)(A). Therefore the safe harbor may not apply.
Worse, section (c)(1)(C) implies that removing ANY content by a user could make the forum liable for ALL OTHER content posted by that user, unless there is "good faith", but "good faith" is defined in section (g)(5)(A) to require all moderation criteria to be defined with "particularity". "Be kind. Don't be snarky" could be construed to lack "particularity".
The only alternative provided by this law would be to only remove content according to extremely legalistic moderation criteria. In my personal experience, all high-quality open forums require moderation with a degree of subjectivity with open-ended criteria similar to our Hacker News Guidelines. Given the legal risks of having to go to trial to argue about whether you are a "publisher" of other people's forum comments, it would be foolish for anyone to continue to employ open-ended moderation under this law.