PSNapier

Fun story: when I got my Withings watch 5-6 years ago couldn't get it Bluetooth paired with my phone. Contacted support.

Me: hey bluetooth pairing isn't working I've tried A, B, C and here's additional context. Withings support: [over 24 hours later] Have you tried A? :) Me: ...Yes? Withings support: [over 24 hours later] Have you tried B? :) Me: As I said initially, yes. Can you please batch things to try to expedite this since replies are so slow? Withings support: [over 24 hours later] We have to do this in order. :) Have you tried having a different phone even though your phone meets our listed requirements? :) Me: ..................... Me: I debugged it myself in Android dev mode and got it working, I had to do X, perhaps you can relay the issue to your engineers. Thanks for nothing. Withings support: [over 24 hours later] oh

And as a bonus after an update a couple years ago it looses track of time within a couple weeks and has to be manually set.

Very pretty product once upon a time with horrid customer service and software.

Feels like an Onion article. Off-white? Really?

Nice to see a homeschooling curriculum that appears to be more secular!

Chris Do's work was my introduction to this concept, perhaps you might find it equally helpful.

This is one of his lectures on value based pricing, but he has a number of them that are informative on the concept in different ways: https://www.youtube.com/watch?v=ivKnj9ffcmE

> "I know how to cook, but if I'm cooking for myself, I'll probably be lazy"

> "How does one develop and maintain internal motivation?"

> "... Besides "passion" and "enthusiasm" ..."

Perhaps it's an unwarranted bias on my part, but I cringe whenever I hear 'passion' brought up as the answer in this context, for this reason: it seems to me there is a distinction between monkey and user, e.g. the hedonistic monkey that drives us towards the easiest dopamine hits and the user that can override the hollow desires and moves us in a direction of actual fulfillment. The user can be passionate and it won't make a lick of difference if you're still letting the monkey sit in the driver's seat.

Assuming this metaphor makes sense, how does one put the user more in control? In my experience becoming conscience of this push-pull -- daily, hourly -- makes the most difference. Then it is a matter of learning, training yourself, to become responsive to the user. During this process I've found it is important to focus on mentally rewarding yourself for improvements and not fall into continually chastising yourself for 'not doing enough,' etc.