ErikUden

Thank you for writing this. As much as I love conspiracies, I'm not that full of myself to think this CEO has nothing better to do than to stalk some random German guy's MASTODON account. The sad part is that this was just bound to happen sooner than later, even to someone who recently criticized Oracle.

Jesus...

I could of course call my bank and tell them to cancel it etc. etc.

At this point I'm just... let it happen. Something may come out of it, maybe nothing.

I whole heartedly support this movement

I wish I was breaching the ToS in some way, but the server was merely running a (fairly private) Nextcloud instance. I mean, of course you just have my written word, but there was nothing fishy going on there.

Also, at least they could tell me the ToS violation...

To be fair, at this point I got a week of different support calls, teams, online forms and live chats behind me. I cannot login to the account which would allow me to cancel payments, and every number I talk to tells me they're not able to cancel the payment as they're not authorized.

To be fair, it was, so far, never my main goal to get that payment canceled, but I'm not going to put in any more effort after today.

Will I go to court? Depends on what my insurance and legal insurance says on Monday. Do I want to go to court? No. After seeing all these people tell me the same thing happened to them, would it be good to go to court? Absolutely.

Thank you for sharing your experience!

I think I learned the lesson the hard way.

You'd have to be a madman.

Haha, funnily enough this is my fault. Before I began using oracle many years ago, someone had this happen to them. I thought “This will never happen to me. They must've done something wrong and aren't willing to admit it.” Well, here we are.

Here's the interesting part: I have two Oracle Cloud accounts (one under a different name, basically made by a different person and I just manage it). That other account runs a Fediverse instance, basically a social network where images and posts are “federated”, which could practically mean ANY content, including the illegal kind.

If that account was nuked for disobeying the terms of service, I would've somehow understood the reason. Most likely because some CSAM was uploaded which was federated to my / Oracle's servers.

However, that server and account wasn't deleted. Only my account, which simply had a Nextcloud instance on it, was deleted in this strange way. Now, technically you could also host horrible stuff on Nextcloud, however I am VERY certain this isn't the case. Additionally, I think they'd need to tell me if that was the reason?

Everything about this is so strange.

Interestingly enough, I initially thought so too! I have received several E-Mails, skimmed through them, and then when my account was gone I first thought “Oh, I've ignored the 'Final Warning' E-Mails for too long and now they've nuked my account” but now! That's (sadly) not the case.

I know this for two reasons: First of all, I manage two separate Oracle Cloud Accounts (one for a different person). The second one wasn't nuked, despite both using the same cloud computer and being created on the same day.

Second, I have MFA enabled since day one. I logged in many times, before, during, and after these E-Mails bombarded me. They never applied to me as my security policies were already like the mails requested!

So, sadly. It has nothing to do with Oracle enabling MFA. Especially because I'm not stuck at an MFA screen, but because they disabled my account and support said it was deleted, without notice or warning, and they can't tell me why and there's also nothing they could do.

Thank you for posting this here. I am glad many people are sharing their story in the comments.