Cretin1

Here's what I do in these situations:

1) determine the email pattern for gm employees, usually it is something like [email protected] 2) find the head of every major department related to my issue as well as the CEO and add their addresses to an email 3)provide documentation of all attempts to correct the issue and if you use outlook, request read receipts just to be 'that person', send an email highlighting your multiple attempts to correct this, how you are willing to escalate it to x,,y, or z. Media, government agency, etc. if it is not dealt with appropriately. 4) success

I've received gift cards, emails from CEO's apologizing, finally got removed (after 6 months of emails to regular staff trying to stop it) from an automated Dell email invoicing the wrong company, etc.

"Canada has very close to only one bank.." That's not even close to accurate:

https://en.wikipedia.org/wiki/List_of_banks_and_credit_union...

https://en.wikipedia.org/wiki/List_of_banks_and_credit_union...

Interesting how they are not responding to comments like this demonstrating how wrong they are.

You're not even remotely correct. A $20 one will work just fine. Caffeine is dosed in the 100+ mg range to 300 mg for the average person.