ChiefZenOfficer

We use each level of communication for different reasons. (is it a quick question? Is it a well thought out idea that needs attention? Is it time sensitive?) It feels very natural and after a short period your organization falls into a groove as long as Basecamp is the ONLY method for work communication outside conference calls, etc.

Yes, we've completely ditched slack and run all process and operations via Basecamp. We even have our clients use it, very helpful for asynchro communication.