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Re:Tell HN: Otter.ai bot recording meetings without consent on Wednesday September 07, 2022 @12:18PM (#32752608)
> If you're not a customer, you can't expect support. If you want support, pay $10 and then fill the ticket.

I think the support ticket was only mentioned in the sense that a journalist would: "we contacted the company; they did not respond to the allegations."

Re:Tell HN: Otter.ai bot recording meetings without consent on Wednesday September 07, 2022 @12:10PM (#32752496)
Um, yes? That's how it works with literally every piece of software that have any permissions locally. What if Google Chrome decided to do the same thing unilaterally?
Re:Tell HN: Otter.ai bot recording meetings without consent on Wednesday September 07, 2022 @10:58AM (#32751503)
> You don't need a more privacy focused app, you just need another app and probably to become a customer so you can get the support you clearly want.

A local transcription, manually triggered service would solve the concern I think.

> You don't need a more privacy focused app, you just need another app and probably to become a customer so you can get the support you clearly want.

I think there's a difference between free users with a "hey, my app is broken" complaint and "hey, you just did something incredibly wrong" complaint. It would be like if free Dropbox started uploading random files that it wasn't allowed to in the settings.