There mostly is no line to cut. This _is_ the line. You post somewhere and hope someone who cares sees it. Not really the user's fault that Google sucks.

There is no line. If Google decides to ban you, your only recourse is to post online and hope your story gets enough traction for it to become a PR issue for them.

Maybe these blog posts are the real support queue. Queue is prioritized by creativity, publicity, and connections to employees.

It feels like the official support queue points to /dev/null with a couple chat bots for plausible deniability.

It feels like that? How many support requests does Google have right now do you think? They're cutting

Near zero. How do you even submit one anybody looks at? If you're a big youtuber you have contacts that will help you, otherwise you're pretty much screwed.