The logs they send to their cloud (which is just Splunk in AWS) seems pretty transparent. In fact you can pull the raw logs directly from them via S3 buckets to see exactly what data is uploaded.

When you say it's a black box what portion of the product are you referring to?

Could you maybe take your political arguments somewhere else? This isn't a political thread, and yet another debate about Russia and Crowdstrike will easily drown out any other discussion we could possibly have about this New Yorker article. Even if you don't mean it to be, this might as well be trolling.

What exactly was the failure you're talking about?